Tips

1. What’s your advantage compared to carrier?

Carriers will usually handle your cargo from port-to-port basis, or commonly referred to as a CY / CY move.

SuRigor will handle your cargo from the the supplier-manufacturer door directly to your door in the United States or other destinations in the world. SuRigor communicates directly with your supplier-manufacturer to insure production and shipment timetables. We conclude a shipment when it has landed at your final destination. SuRigor integrates our services through your supply chain from origin to final destination.

2.Network of SuRigor offices and appointed agents - How does this benefit us?

Our Network of offices in all of the commercial center in China gives you the best service locations with the most qualified personnel to serve your requirements. SuRigor’s appointed agents are strictly evaluated for experience and operations. Combined with the direct SuRigor offices and our appointed agents we offer our customers the best of services with local and global knowledge.

3.Does SuRigor handle shipments as an agent if importers have service contracts with carriers directly?

It is not a problem to act as an agent to follow up on all shipments under our customers' service contracts. The advantage is that SuRigor may provide the services for some shipments that the carriers do not have or are not covered by the service contracts such as air freight ,LCL shipments and FBA shipment. Meanwhile, we can handle the domestic trucking and custom clearance.

4. Does SuRigor offer payment terms?

For some VIP customers with good reputation, who have good cooperation with SuRigor, we will offer payment terms to them accordingly. Even if we can not offer terms for some customers, we will offer other support.

1. Dry container

2.Reefer container

3.Open top

4.Flat Rack

5.High cube Palletwide

6.Tank

Port Congestion Surcharge (PCS):
As the port is crowded or particularly busy, the waiting time and sailing period will be extended. The price rising of tugs may lead to a significant increase in shipping costs. In order to compensate for the cost of the loss, the carriers would like to collect the port congestion surcharge from the shipper. PCS is constantly adjusted at different times depending on the port, and sometimes the cost is even higher than the freight Therefore, in accounting for logistics costs, we must try to consider all, so as to avoid unnecessary losses.